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Communications and Media Officer Job Description

Communications and Media Officer Job Description

Job Title:                  Communications and Media Officer  

Reporting to:             CEO Office

Role purpose:            The Communications Officer is responsible for carrying out a range of creative and communication tasks to support the delivery of regional member and media communications and public affairs activity


Key responsibilities of the role:


  • Source, write content for corporate communications aimed at COP members, including the monthly newsletter, Podiatry Now and electronic products
  • Support the production, presentation and development of member-facing communications, including products and events for COP Members
  • Upload and update content on the pages of the COP website
  • Contribute to sourcing, writing and editing content for corporate internal communications products
  • Produce promotional resources and information for members
  • Ensure that communications produced by and on behalf of the COP meet corporate standards of quality and style
  • Help coordinate and standardise promotion of COP campaigns and major events to external stakeholders and source, edit develop and distribute a range of communications products in support of these goals
  • Assist in the research and writing of briefing information and correspondence
  • Promote the COP as the organisation that represents podiatry, promotes excellence in practice and shapes health policies

Media Communications

  • Assist in the research, writing and distribution of news releases and briefings to the regional media
  • Help to manage media requests for information and interviews
  • Use the press cuttings database and other research methods to identify and summarise media coverage of interest to the COP



Member Communications

  • Help coordinate and standardise the promotion of COP campaigns and major events to members
  • Contribute to the marketing communications and presentation activities aimed at recruiting and retaining members
  • Contribute to the gathering, verification and reporting of intelligence about issues and developments in local podiatry services affecting COP members
  • Contribute to sourcing, writing and editing content for the COP social media platforms including Facebook and Twitter
  • Maximise all opportunities available to encourage member recruitment and promote the benefits of joining the COP



Other duties

  • Record details of COP engagement with MSPs in a database and summarise this contact in a regular report
  • Undertake occasional UK travel, including, if required, attendance at the COP’s annual conference and meetings with colleagues in other regions or departments
  • Promote good equality practice and play a key role in ensuring equality of   opportunity in the workplace
  • Observe all the relevant law relating to equality of opportunities
  • Encourage a working atmosphere where everyone is treated with dignity and respect
  • The COP is working towards equality of opportunity and staff are required to bear this in mind when carrying out their duties. It is also our policy to ensure that all staff are treated with respect, fairness and without discrimination at work
  • Act with diplomacy and discretion to safeguard confidential and commercially sensitive information at all times
  • To undertake additional duties as requested by the Line Manager/CEO



Person Specification

It is essential that in your written application you give specific evidence, by way of examples of past experience, of each of the selection criteria in Part One of the person specification below. The key skills and behaviours set out under Parts Two and Three will be explored at interview with selected candidates.


Knowledge, Skills and Experience

  • Educated to degree level of equivalent in a relevant subject area
  • Knowledge of healthcare services and Membership organisations
  • Knowledge and awareness of online communication development, including social media
  • Experience of working for a political, media-oriented or membership organisation or in the health sector
  • Experience of using a website content management system or bulk email system
  • Experience of working in a communications function (e.g. media stakeholder, political or corporate relations)
  • Ability to use Microsoft Office Packages including Word, Excel, PowerPoint, outlook, internet and diary software to an intermediate level
  • Effective written and verbal communication skills
  • Ability to undertake primary research into unfamiliar topics and use initiative to distil and communicate this information
  • Ability to summarise and make complex information understandable to a range of different  audiences within challenging time-frames
  • Ability to manage own workload and prioritise in order to deal with competing priorities
  • Ability to work in partnership with internal and external stakeholders often in challenging circumstances
  • Commitment to and understanding of diversity and equality
  • Ability to travel and with occasional overnight stays
  • Commitment to continuing professional development